The Effect of Work Ethics and Career Development On Job Satisfaction With Internal Communication As A Moderating

Abstract

Purpose – This study aims to analyze the effects of work ethics and career development on job satisfaction, providing empirical evidence of these relationships. Additionally, the study examines the role of internal communication as a moderating factor in the relationship between work ethics and job satisfaction, as well as in the relationship between career development and job satisfaction.

Design/methodology/approach – This study employs quantitative research methods, utilizing primary data collected through social media from 150 employees of the security department at PT Summarecon Agung Tbk., specifically from the Kelapa Gading and Serpong branches. The sample includes the Head of Department, Officers/Staff/Admin, Heads of Sections/HKFC Coordinators, Heads of Squad/Special Team Leaders, and Security Members. A total of 45 employees responded to the survey. To analyze the data, the researchers used PLS-SEM Version 3.0.

Findings – The result of this study reveal that work ethics positively and significantly affect job satisfaction, while career development also positively and significantly influences job satisfaction. However, internal communication does not strengthen or positively affect the relationship between work ethics and job satisfaction, functioning as a homologist moderator with minimal impact on job satisfaction. Additionaly, internal communication does not strengthen or negatively affect the relationship between career development and job satisfaction, serving as a predictor moderator with no significant impact on job satisfaction.

Research limitations/implications – This research is expected to contriute to the academic literature and serve as a basis for developing a more comprehensive theoretical model for understanding similar issues. It can be used as reference for testing variables such a work ethics and career development as independent variables, job satisfaction as a dependent variable, and internal communication as a moderating variable specifically within teh context of security employees